Live CX

Modern contact centers are looking to fulfil their customers’ needs and demands while keeping up with the pace of technology. To do so, in many cases, they need to launch a variety of applications from different vendors and integrate them into one comprehensive customer experience.

AudioCodes Live CX has out of the box integration with many voice applications that complement and enhance the contact center business flow, allowing customers to navigate seamlessly between a variety of applications. These voice applications can include voice biometrics, recording, analytics, voice activated credit card processing and much more.

Connectivity to Third-Party Applications Overview